I was told that after my mattress makes it to the delivery people I could schedule the delivery within 10 days,but no! I was RUDELY told THEY will contact me and TELL ME if and when they will deliver the mattress and certainly it'll be at least 2 weeks and the...Read more
Serta - Can't sleep on our 2500.00 matres s after six months!
Memory foam? My @ss! A total waste of money! We bought a king and queen because the lying salesperson convinced us wed be so happy. Well, we are happier. Happier sleeping on a camping matress. Just say NO to serta in our opinion!
Serta - Bed issue
Yesterday the bed springs gave way and my bed bulged up I'm giving birth next week I need my bed I'm sleeping on the couch
I also have the Serta Perfect Night Mattress and box springs it was the most expensive we have ever perchased it sleeps really good but we also have the hump in the middle and the two valley's on each side I thought it would be along time before we would be looking...Read more
Serta - Mattress and customer service sucks
My mattress arrived on 11/24/17, was sagging in a week. Only me sleeping in it I'm 5'7" 148 lbs, dealer states my bed frame voided warranty, but they set it up and removed the old non serta mattress that lasted 17 yrs.
Serta mattress failed,lost its support and developed impressions. Like sleeping in a ditch at night. The I Comfort Firm mattress is only 3 Years old and cost $2200.00 at JC Pennys. Off to the dump it goes. No more Serta products for us. If you read their worthless...Read more
Serta Dealer in Cdga agreeded then refused to replace it dragged his feet for nearly 12 months. Sent Serta an email and they replaced it without question within days but shipper lost it for a month before I got it. After only one week I can no longer sleep on it as the...Read more
My wife and I purchased an I Comfort mattress and Serta adjustable bases. The bases were fine. The mattress we purchased, a king sized I Comfort "FIRM" mattress was purchased because we were told that the warranty was 10 years and that it would hold its' firmness which...Read more
I didn't like
- Warranty stinks
Serta - The hump in the middle
I bought a serta queen size pillow top mattress . Everything looks good till you try to sleep on it it has huge hump in the center feels like your going to fall off of the mattress.
I bought $3,000.00 hybrid bed with lifetime warranty it lasted 14 months and started coming apart on bottom seam. They sent out a mattress inspector and charged me $39.00. I received a denial letter saying because the bed had small stain the warranty is void. First of...Read more
Do you have something to say about Serta? What happened? What can we help you with?