Contact Serta Customer Service
Serta Phone Numbers and Emails
Toll-Free Number:
-
(888) 557-3782
Customer Service:
-
(888) 708-1466Purchases
-
(888) 550-3746Serta Motion Plus
-
(800) 973-8374Serta Motion Signature
Serta Emails:
Contact Information
Serta Website:
Serta Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9 am – 5 pm EST
Summary of Serta Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Serta?
Product/ Service Question:
- “Bed not working”
- “Damage pillow”
- “Product failure Serra heated throw controler doesn't work”
Return/ Replace Question:
- “Searching for replacement remotes”
- “I need to return and replace the mattress. I just received a couple of days ago. It's got a big old ditch in the middle of my mattress. I feel like it's an old mattress. My old one was better than this one.”
- “Replacement For an office chair”
Request for Information Question:
- “Speak to someone about a warranty”
- “Need help with damaged mattress”
- “About a mattress I purchased”
Shipping and Delivery Question:
- “Dirty matress on delivery. Refused”
- “Late delivery”
- “I brought 3 won't go flat pillows king size and they bust open they did not stay in the case that you brought them in it was a wrong deal for me I had them about 3 weeks and I did not save the receipt I brought them from Walmart not happy at all”
Refund Question:
- “Refund - I have a new debit card”
- “Refund problems on adjustable frame”
Activation/ Cancellation Question:
- “Cancelation”
Staff Question:
- “Poor customer service been trying to get a mattress replaced for u”
Employment Question:
- “W2”
Other Question:
- “Electric blanket”
- “Help now”
- “Lost remote”
About
, , , ,
Serta is one of the most well-known mattress manufacturers. The company was established in 1933. For many years Serta has been one of the best mattress manufacturers in the industry. The company provides a great variety of mattresses for any taste and budget. Serta takes care of your health, so aims to provide you with the bets products. Millions of people have already made sure Serta is really one of the most experienced manufacturers of mattresses. If you are looking for stylish, well-designed, and comfortable mattress, Serta is what you need. Serta knows all the secrets of a comfortable and long sleep. Serta manufactures mattresses of different shapes, sizes and coloring. The variety of upholstery also contributes to the quality of the products.
Serta manufactures mattresses of different shapes, sizes and coloring. The variety of upholstery also contributes to the quality of the products.
Serta is ranked 93 out of 316 in Bed and Bath category
USA
Compare Serta To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
