State: District Of Columbia City: Washington Clear all filters (7 of 324 reviews match)
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I have a Serta Perfect Sleeper, Astoria Firm King Bed, it is 18 months old, it sags in the hip and backside area. They said it is only the padding pressed down, well this firm mattress does not have that much padding, it is sagging. This is not a cheap bed and they...
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#338677
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i just got off the phone with 188863serta and if u was ever told that they voided the warranty due to a stain or hole i was told by them that the FDA does not allow that cuz they try and resell the mattress i thought that was against the law. i haven't slept good...
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skielar3
skielar3

CLASS ACTION LAWSUIT....LET\'S DO IT! contact me at skielar3@gmail.com

Anonymous
Cin

Try cleaning the mattress, carefully before the warranty person comes to look at it. Once they look and take pictures, once they tell you that you are covered by the warranty ...

#295162
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In March 2011, I purchased a Serta Vera Wang Sheer Spendlor Queen mattress set, EXTRA FIRM. Keep in mind I'm 135 pounds and the only person that has used the bed. The mattress has become so soft that it nearly hits the bed spring. This bed was great for the first few...
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Anonymous
Debby

So glad I read these reviews before I bought a serta mattress. Thanks soo much.I wish I\'d read this before my daughter bought one.

Anonymous
serta mattresses ***k

i feel your pain nina, actaully every night i sleep on my serta.mine sags and is the biggest piece of garbage i ever spent $ on.7 year old masterpiece by serta i bought at ame...

#289104
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purchased a Vera Wang latex foam mattress a year ago, after a month it had serious body impressions, Serta agreed to replace this $2600.00 set with something else. They were pushing their new Icomfort but after the Vera Wang, that concerned me so we finally, after...
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Anonymous
Back is broken

what can we do?? I have a inspector coming to my home next week..

Anonymous
70 Plus

I will add my dissatisfaction to the long list of unhappy customers of Serta mattresses. I have had my Vera Wang mattress for 18 months. It is like sleeping in a hammock, wi...

#285966
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I bought a Serta King Set(M&BS), along with other furniture @ Batesville Furniture Store in Batesville, Ar. in 12/2009.I was told the set was warrantied for 20yrs.no problems with a return or replacement.This is a Solstice Set.Within the 1st 3-4months,my Husband said...
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#248018
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I have a Perfect Sleeper mattress that feels like I am sleeping in a hammock. There is no such thing as a good nights rest on this piece of junk. I have contacted the company and they specify if you can't see the indentation, it does not exist. With a huge...
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Anonymous
desperate4zzzz

We bought our serta mattress at Sam\'s. It has indentations and is too soft and lumpy in spots. I\'ve contacted the Serta Co. two times now and no one will respond. Sam\'s s...

Anonymous
Jake3033

We actually got 2 replacement mattresses for the same problem - sleeping in a foxhole on one side. It\'s impossible to sleep on your back because of the indentation. The inspe...

#169316
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Within three months of buying our new Serta pillow top my husband and I were sleeping in valleys. Since we cannot just run out and buy a new mattress we are both now waking up with terrible aching backs. It has gotten to the point that I dread going to bed at night. ...
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#161319
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