(7 of 280 reviews match)
I have a Serta Perfect Sleeper, Astoria Firm King Bed, it is 18 months old, it sags in the hip and backside area. They said it is only the padding pressed down, well this firm mattress does not have that much padding, it is sagging. This is not a cheap bed and they...Read more
Company wrote 0 public responses to the review from Aug 12, 2012.
i just got off the phone with 188863serta and if u was ever told that they voided the warranty due to a stain or hole i was told by them that the FDA does not allow that cuz they try and resell the mattress i thought that was against the law. i haven't slept good...Read more
Company wrote 0 public responses to the review from Feb 07, 2012.
In March 2011, I purchased a Serta Vera Wang Sheer Spendlor Queen mattress set, EXTRA FIRM. Keep in mind I'm 135 pounds and the only person that has used the bed. The mattress has become so soft that it nearly hits the bed spring. This bed was great for the first few...Read more
Company wrote 0 private or public responses to the review from Jan 14, 2012.
purchased a Vera Wang latex foam mattress a year ago, after a month it had serious body impressions, Serta agreed to replace this $2600.00 set with something else. They were pushing their new Icomfort but after the Vera Wang, that concerned me so we finally, after...Read more
Company wrote 0 private or public responses to the review from Jan 03, 2012.
I bought a Serta King Set(M&BS), along with other furniture @ Batesville Furniture Store in Batesville, Ar. in 12/2009.I was told the set was warrantied for 20yrs.no problems with a return or replacement.This is a Solstice Set.Within the 1st 3-4months,my Husband said...Read more
Company wrote 0 private or public responses to the review from Jul 10, 2011.
I have a Perfect Sleeper mattress that feels like I am sleeping in a hammock. There is no such thing as a good nights rest on this piece of junk. I have contacted the company and they specify if you can't see the indentation, it does not exist. With a huge...Read more
Company wrote 0 private or public responses to the review from Jan 28, 2010.
Within three months of buying our new Serta pillow top my husband and I were sleeping in valleys. Since we cannot just run out and buy a new mattress we are both now waking up with terrible aching backs. It has gotten to the point that I dread going to bed at night. ...Read more
Company wrote 0 public responses to the review from Nov 06, 2009.
Do you have something to say about Serta? What happened? What can we help you with?