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2.0

Serta Edgerton Pillow Top Mattress bought mid-April 2014. My mid-Sept 2014 I called because it was already sagging.

A 115 lb. woman sleeps on this mattress! I was told it has to sag a minimum of 1-1/2" before they will replace it. I'm going to try to check it again, because the sag is getting deeper and larger.

I am also going to try to talk in person to the manager of Choice Mattress where I bought it.

Although comfortable, it certainly won't last the 10 years they proclaim. If they again refuse to do anything, I will end up having to buy a foam topper, which will mean replacing sheets to fit over the bulk.

Reason of review: Bad quality.

Monetary Loss: $638.

Serta Cons: Problem is with choice mattress where it was purchased, Daytona beach, Florida, Awful customer service sagging mattress, Quality.

Location: Ormond Beach, Florida

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