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After having a mattress set for over 15 years, we decided to get a new set. Everywhere we went we encountered memory foam beds, in the higher end mattresses.

The exception was Stearns and Foster, and after reading reviews how they sag in the middle we bypassed that one but bought a highly recommended bed by sales associate. It had memory foam in it. Well it was hard and HOT, so we sent that back. We felt bad about it and was told we could not do that twice...send a bed back.

So, after research and laying on beds we settled on the Serta iSeries comfort Vantage Plush King mattress set. Even though the salesman said it DID not heat up, it did. We could not return this one so now I am searching mattress pads that block the heat that cost about $400. It is crazy.

Very disappointed, but we sunk $2000 into out bed and can't just toss it out now. Warning to future buyers.

Reason of review: Pricing issue.

Location: Freeland, Washington

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Guest

I bought a Serta Vera *** pillow top Matress breast cancer edition and have never been so happy witb a matress in all my life WOW best sleep I ever had . Iliterally feel as thoigh I am sleeping on clouds so I dont know how someone can give a bad review because I k now it is the best sleep I ever had Thanks Vera/Serta good job

Sharon in NJ

Guest

We purchased a Serta, Cali-king, Darrington, trying to get warranty out of Serta is non-existent, pictures we sent, measurements, it's all fit to their criteria and standards, and it has to be proven through the seller, good luck with that jumping through hoops to prove a point. Customer quality is nonexistent with Serta, they say their customer quality is at the top of the list but it's all business BS.

Buyer beware when you purchase their products, you buy it, you own it, you sleep in it, till you can drop another couple grand into a new one.

Just a simple heads up to save you all some grief and a couple years of uncomfortable lousy sleeping. We had a mattress for 25 years, would should have kept it over this Serta junk.

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