(3 of 324 reviews match)
We bought what we thought was a king-sized mattress. In an effort for Serta to save money, they had advertised the mattress to be a king size, however they had made it 6" shorter than the typical shorter size. We had purchased the mattress and then purchased the king...Read more
After delivery I noticed a strong odor. Made the bed with fresh linens. Had a hard time sleeping with the odor and woke up with a sore thoat and sinus headache. Called Shop NBC and they said they would have it replaced but I would have to wait 14 days. My bedroom just...Read more
2 months after purchase, the matress started to sag. i am 5'5 for 138 lbs. it took 2 months to get their expert out who places a flat widget on a concave surfce ( shows less depth of crater measurement.). he tells me the depression is 1 inch. he writes 7/8 of an...Read more
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