In 2007, I purchased a bed for $399, King Size, Serta, Buy any size same price deal. I had to buy the frame and box springs too, $699 total.
2 years went by and my back went from bad worse. I thought, this was the reason I bought a new one is so that my back wasn't sooooo sore. I took off all of our bedding and looked closely and found SAGGING!!!
OK. So I went in and we got a new bed.
Had to pay for an upgrade, since this bed wasn't around anymore. 1 year later, SAGGING!!!! My back was in extreme pain once again. Sag was 1-1/2 inches or more each time by the way.
So I went back in .
. . had to buy an upgrade to a Bellagio because it seemed there wasn't enough spring count in my bed. Good salesmen by the way, cause I fell for it!
1 year later SAGGING!!!!!! I went back Feb. 13th 2013 and . .
. OH MY GOD this is annoying!!! All they will give me is equal value bed!!!! $1,000 later, thousands of dollars of chiropractor bills, 5 years of pain and misery, and 3 SAGGING horrible beds .
. . and now I have to get the same or one of equal value AGAIN!!! I don't trust this brand SERTA ANYMORE!!!
HOM furniture needs to stop selling them!!
GET ME OUT OF HERE!!! GET ME A BED THAT WON'T SAG, WITHOUT CHARGING ME MORE, AND STAND BEHIND YOUR CRAPPY HORRIBLE PRODUCT!!!
Monetary Loss: $1000.