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Not even two (2) weeks after purchasing my Serta Vera Wang pillow top and I felt sagging in the middle. My back would hurt in the mornings. I was forced to sleep on the outside edges of the bed. Unbelievable. And it was selling for over $1500 for the Queen. So much...
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#392567
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i bought this serta vera wang mattress glorious for around $1500. and after 2 yrs there's a sag in the middle and now im experiencing back pains because of this. i now enjoy sleeping in the other room with a $300 bed than this box of pain they call a bed. please...
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Anonymous
shari

I convinced my husband to invest in the Vera Wang as well- it cost us 2500.00 with a 20 year warranty. we called the company after 6 months(2011) to complain about the bed and...

#382700
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SERTA Perfect Day Super Pillowtop
$1900 mistake. Sags, painful to sleep on. Bought this gorgeous mattress on sale (thank God I did not pay full price!) less than 2 years ago. It was wonderful the 1st year but I noticed it starting to sag. All the lovely pillowtop materials are gone in the middle - if I...
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Anonymous
Anonymous

Same problem, will be replacing for the second time. Thankfully they are letting me pick a different brand!

Anonymous
Saeng,

Having the same problem like written by \"Disappointed.\" I bought a Serta mattress set on 8/18/2012, mattress was delivery on 8/19/12. It has been 5 days and the first day I ...

#289115
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Our Serta Mattress sagged after four years. We paid American Mattress to have an inspector look at it and they agreed to replace the mattress after the inspector said it was defective and did not say anything about any marks. When they came to pick it up, the drivers...
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Anonymous
Jill

We purchases an $1850 mattress four years ago from RC Willey in Murray, Utah. We also bought the $90 mattress protector. An inspector came and took pictures of the sag AND s...

Anonymous
Smart ***sumer

Most retailers and manufacturers will still honor the warranty if there is a small faint stain on the side of the mattress, but those same manufacturer\'s will void the warran...

#178482
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American Mattress sold me a bed with me assuming the warranty is good. i was never told there would be no warranty on floor models... The manager told me it had to be assumed that this is the reason he was selling this mattress so inexpensively. I was never told there...
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Anonymous
D.Wackerly

Your products are trash like your sales outlets,,,

Anonymous
Jace Hicks

I cannot even get American Mattress to answer my phone calls. Caller I.D. sucks. I did get ahold of the guy once via a different number, he told me that the floor model would ...

#134866
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