Serta Mattress Reviews and Complaints
I bought a mattress from the Brick in February, I went to the Brick and this one mattress was cheaper than dealing with Serta, I should have known it was either old or a floor model even though the Brick said it was new. The first week the pillow top started to lift,...Read more
My multi thousand dollar expensive I comfort mattress has deep crevices where we sleep.My husband and I have to sleep sideways on the bed so we can move around. Mattress Firm came (at a $39.99 cost to me) to investigate and agreed that it was defective. My claim was...Read more
Purchased King size Serta for $2000.00 , at first it was good until 10 months in, then sagging began and we starting experiencing lower back pain. Contacted warranty department after about 6 calls( over a 2 month span) and several representatives. They agreed to send...Read more
Sleepys - Lousy product and service
2 years ago i paid $1800, for a mattress that developed a valley in the middle and the side walls collapsed. Since I didn't give the service person a tip up front (paid $40 for him to look at it) he aaid nothing was wrong. Im sleepimg on the couch because i roll off the bed during the night.
Serta - The hump in the middle
I bought a serta queen size pillow top mattress . Everything looks good till you try to sleep on it it has huge hump in the center feels like your going to fall off of the mattress.
Fingerhut - Bad mattress
I had purchased a lake wind mattress 5-21-2016 August 5-2017 the springs let go finger hut
American Mattress - Quick and easy
So fast & easy. Great service. Russell was energetic & polite. It was a great experience.
HORRIBLE, HORRIBLE, HORRIBLE is all I can say!!.They're customer service is terrible and it takes forever to get anywhere. They later say you have to go through the "Mattress Marshalls" and CHARGE you a fee!! only to learn that you get denied under the warranty. Just...Read more
I purchased the mattress in January 2016 and paid $700 for it..queen size serta. My brother-in-law used to work at a mattress factory and said rodents and other things csn crawl in the mattress before it is sewn up. I will never purchase anything else from Badcock and...Read more
Gardner White once again NOT honoring their warranty on our Serta I-Series King Size Mattress. Gardner White actually has a team that goes around and measures the lumps that form in Serta mattresses they sell. The defective lumps in the mattresses are only considered...Read more
THE SOUTH AFRICAN COMPANY THAT OWNS MATTRESS FIRM ARE IN MY OPINION CROOKS.THE COMPANY WOULD NOT HONOR THE WARRANTY ON A DEFECTIVE MATTRESS AND BOX SPRING THAT WAS PURCHASED THREE MONTHS AGO UNLESS I PAID $40.00 TO HAVE THE CROOKS AT MATTRESS FIRM COME AND LOOK AT THE...Read more
I didn't like
- Bunch of crooks
We started researching many different brands and we finally settled on Serta because Serta products were to be the best quality and best comfort. So we thought... About 6 months into our purchase we noticed that our mattress was beginning to sag on both sides where we...Read more
Conn's/Acceptance Now sold me a defective Serta mattress!! Luckily we purchased the optional insurance so around 75 days after the purchase we came home from vacation and I noticed a warp in the outer-lining of the mattress. I called the insurance company and they sent...Read more