Product: Serta Mattress Clear all filters (0 of 252 reviews match)
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It was a Serta and a nice mattress. I found the same mattress at another retailer. It was same brand, same coil count, same top. I did research to learn that different chains have same mattresses with a different name, and this is called "cobranding". MF refused to...
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Anonymous
Anonymous

Be careful to read the terms on your sales receipt. It is always smart to shop similar products on line saving you HUGE dollars! Do you know the difference between a $1000 mat...

2.7
Product
Serta Mattress
I liked
  • Fast delivery
I didn't like
  • Not honoring the guarantee or stated return policy
#1346340
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I purchased the Serta I Comfort twin king for my wife and I. Total cost of over $3000 and two years later you can’t sleep on it. It sags 5-6 inches when you lay on it. When you turn over it feels like you are rolling down a hill. The foam does bounce back up but holds...
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2.4
Product
Serta Mattress
I liked
  • Showed concern before they sent me elsewhere to get service
I didn't like
  • Very very poor quality and warranty
#1259995
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On Dec. 31, 2017 I purchased a mattress set at the Bay City Artvan store. The sales person explained to me that if I agreed to a 150.00 additional charge on the purchase and I was unhappy with the purchase the 150.00 would go to the purchase of a new mattress. Which I...
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3.2
Product
Serta Mattress
I liked
  • Variety
I didn't like
  • Misleading saleswoman lying to customer
#1244314
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Serta - Accident with my mattress

Serta - Accident with my mattress
Serta - Accident with my mattress
Serta - Accident with my mattress
Serta - Accident with my mattress
My dog *** on my mattress and i was pulling out the sheets to wash them when i saw my mattress stained i had the waterproof cover and it still went through the mattress
Product
Serta Mattress
#1223646
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You start happening maybe 3 weeks ago my bed has started to sad I just purchase it 2015 in August and they're telling me that the tech have to come out to my house I have no problem with that but then they will have the last say I don't understand how they can have the...
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Anonymous
cb

I bought my $2100 serta mattress set in Jan.2107 started sagging after 6 mo. and they want me to pay for someone to come out and test and then charge me more for delivery IF t...

1.0
Product
Serta Mattress
#1219302
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I don't ever want another Serta Mattress. In order to get a different mattress it will probably cost me even more money. I am disgusted that Serta is OK with selling a product that is so awful and then of course when it was too late, I started reading the reviews on...
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Product
Serta Mattress
#1216516
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Mattress Firm - Not happy

Mattress Firm - Not happy
Mattress Firm - Not happy
Mattress Firm - Not happy
Mattress Firm - Not happy
Mattress Firm - Not happy
Mattress Firm - Not happy
Need to make a defective mattress claim. The person who sold it to me 14 month ago, isn’t not there’s anymore. New management doesn’t help. I took photos of the mattress but it isn’t easy to lift and turn a queen size mattress around alone. I did it but can’t really explain what else is wrong.
Product
Serta Mattress
#1206683
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Serta - Awful

We bought an icomfort king size mattress in February of 2012... we spent $2400 thinking we’d have this mattress for years... both me and my husband can’t stand this bed...it was fine for the first 2 years now we can’t get comfortable and we are always hurting... we’ve turned the mattress just as we were told to... nothing happened to prevent the sagging...I want a new mattress!!!
1.3
Details
Advertised vs Delivered
Customer service
Price Affordability
Value for money
Product
Serta Mattress
#1204668
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the i comfort mattress is the worst possible mattress a consumer can purchase in the king size. the mattress camel back in the center of the bed making it impossible to turn over at night without feeling like you are climbing a mountain. the sales people do not explain...
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Product
Serta Mattress
#1204466
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I bought a Serta on March 5 2018 and slept on it that night. My grandson who is ten years old and approximately 70 lbs slept on the other side. I woke up numerous times tossing and turning during the night but contributed it to the new mattress. I got up the next...
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1.2
Product
Serta Mattress
#1204095
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