Serta - Won't stand behind product
I am 75 years old.I bought a serta mattress 18 months ago.
Right from the start I complained that it sagged. I had a very hard time getting someone to come out and look at it. They sent a girl out with her boyfriend and she said there was nothing wrong with it. I told her she needed to lay down on it.
She wouldn't. You can't just look at a mattress and say it doesn't sag. I lay in a hole every night. I bought my granddaughter one at the same time I bought mine and hers sags too.
In the fifty years I have been married, I always bought Sealy mattress.Made a big mistake this time when I bought Serta. I can't get anyone to take it off my hands.It's pretty bad when the Goodwill turns it down.Why don't you have a place to sign my name?
That proves you don't want to corret the problem.419-867-7045 Merlene Hopkins.